About Jolene Consultations
Facial Concerns
Skin Concerns
Body Concerns
Journal Richmond Clinic Contact Book Consultation
Book a Consultation
Legal

Privacy Policy

Last updated: 10 July 2026

Beauty Pharm Supply Clinic (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, hold and disclose your information and how we handle it in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We may collect personal information you provide directly, including your name, contact details, preferred contact method, appointment preferences and any information you choose to share when you make an enquiry or booking. Where you attend for care, we may collect health information that is reasonably necessary to provide appropriate and responsible services. Health information is collected only with your consent.

How we use your information

We use your information to respond to enquiries, arrange and manage appointments, provide our services, meet our professional and legal obligations, and communicate with you about your care. We do not use your information for unrelated purposes without your consent.

Disclosure

We do not sell your personal information. We may disclose information to service providers who help us operate the clinic, such as our booking provider, and only for the purpose for which it was provided. We may also disclose information where required or authorised by law.

Storage and security

We take reasonable steps to protect your information from misuse, loss and unauthorised access, modification or disclosure. Information is retained only as long as necessary for the purposes described here or as required by law.

Access and correction

You may request access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. Contact us using the details below.

Cookies and analytics

Our website may use functional and analytics cookies to help it operate and to understand general usage. You can control cookies through your browser settings. Our booking is handled by a third-party provider whose own privacy terms apply to information you enter there.

Contact and complaints

To ask a question, access or correct your information, or make a complaint about how your information has been handled, contact us on 0450 419 955 or at 2/184 Bridge Road, Richmond VIC 3121. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

This policy is provided as general information and is not legal advice. It should be reviewed by a qualified adviser before launch.