Personalised aesthetic care starts with the right assessment.
Meet privately with Jolene for a comprehensive in-person consultation focused on your concerns, your suitability and the options that may be appropriate for you.
- Approximately 45 minutes
- In-person Richmond assessment
- Personalised recommendations
- $30 appointment deposit

What would you like to discuss?
Choose the concern or area you would like assessed. Each leads to a consultation built around understanding you first.

Facial balance
Overall harmony and proportion.
Discuss this
Expression lines
Lines that show with movement.
Discuss this
Lips and proportion
Shape, definition and balance.
Discuss this
Jawline and profile
Definition and side-on balance.
Discuss this
Facial volume
How volume sits across the face.
Discuss this
Skin quality
Health and appearance of skin.
Discuss this
Skin hydration
Skin that looks dehydrated.
Discuss this
Texture and complexion
Surface, evenness and tone.
Discuss this
Neck and lower face
The neck and lower-face region.
Discuss this
Body concerns
A specific body area to review.
Discuss this
Not sure where to start
Begin with a general assessment.
Discuss this
The right option cannot be chosen from a website.
Responsible aesthetic care starts with an assessment, not a product. Here is why every path at Beauty Pharm begins with a personal consultation.
Everyone is different
Your anatomy, skin and medical history are unique. What may be appropriate for one person can be unsuitable for another.
Suitability is assessed in person
Whether any option is appropriate, and what the risks and limitations are, can only be judged through a personal assessment.
Clear, honest guidance
We explain what we see, what your options may be and where their limits lie. There is no pressure to proceed on the day.

Meet Jolene.
Jolene personally leads every consultation at Beauty Pharm Supply Clinic. Her focus is a careful, individual assessment and clear, honest guidance about what may or may not be appropriate for you.
She has worked in aesthetics for over 10 years and has been a registered nurse since 2006. Recommendations are always based on your anatomy, your history and a personal review, never a fixed menu.
- Cosmetic Nurse
- Registered nurse (AHPRA)
- Registered nurse since 2006
- Over 10 years in aesthetics
How your consultation works
Four clear steps, from booking to next steps. Proceeding on the same day may be possible but is never guaranteed.
Book your appointment
Reserve a time online. A $30 booking deposit secures your consultation.
Discuss your goals and history
We talk through what you would like to address and review your relevant medical history.
Receive a personalised assessment
Jolene assesses the relevant area in person and explains what she observes.
Review suitable options and next steps
We discuss options that may be appropriate, their risks and limitations, and how you would like to proceed.
Considered, personal, in-person care.
Jolene leads every consultation
Your assessment is carried out personally by Jolene, not delegated.
A private Richmond clinic
One location on Bridge Road, Richmond. Personal, unhurried appointments.
Individual assessment
Recommendations are based on your face, skin or body, never a fixed menu.
Clear on suitability and risk
We explain honestly what may help, what may not, and what the limitations are.
Flexible availability
Same-day appointments are sometimes available, subject to clinical judgement.
No pressure to proceed
You leave informed, with time to decide. Nothing is decided for you.
Find us in Richmond
Beauty Pharm Supply Clinic is on Bridge Road in Richmond. Consultations are in person and by appointment.
- Phone
- 0450 419 955
- Appointments
- By appointment. Same-day appointments are sometimes available.
Good to know before you book
What is an aesthetic consultation?
It is a private, in-person appointment where Jolene discusses your goals, reviews your relevant medical history, assesses the area you would like to address and explains options that may be appropriate for you. It is an assessment and a discussion, not a treatment booking.
Who will I see?
You will see Jolene, a cosmetic nurse who leads every consultation personally at our Richmond clinic.
How long does it take and where is it held?
A consultation takes approximately 45 minutes and is held in person at our clinic at 2/184 Bridge Road, Richmond VIC 3121.
Is there a fee?
A $30 booking deposit secures your appointment. It secures your appointment time.
Do I have to go ahead with anything?
No. There is no obligation to proceed. The consultation is about understanding your options. Any decision is yours and can be made in your own time.
Can care happen on the same day?
Sometimes. Same-day care may be possible where it is clinically appropriate, but it is never guaranteed and is only considered after a personal assessment.
Why aren't specific treatments or prices listed on the site?
Because whether anything is appropriate for you can only be determined in person, and because advertising rules limit what can be published. We discuss what is relevant to you privately during your consultation.
Start with a private consultation.
A approximately 45 minutes in-person appointment with Jolene in Richmond. A $30 booking deposit secures your appointment. There is no obligation to proceed.
